COVID-19 UPDATE READ MORE

Online shopping with Peugeot

Let's-Reconnect-Discover-Offers-Buy-Online
Let's-Reconnect-Discover-Offers-Buy-Online

WELCOME TO PEUGEOT ONLINE SHOPPING

Our online shopping service makes car-buying simpler – on the move or from the comfort of your sofa.

PEUGEOT-e-2008-SUV

HOW TO BUY ONLINE

Since launching our innovative website, we’ve helped lots of PEUGEOT CUSTOMERS order and purchase their brand new car online. Simply configure your ultimate PEUGEOT, get a valuation on your current car, personalise your finance and then place your order for your new PEUGEOT which can be delivered free of charge direct to your home or via our new click and collect option*, safely and in full accordance with the UK Government’s defined social distancing and COVID-19 guidelines and protocols.

It’s all possible in just a few steps.

*restricted to participating retailers in England only.

BUY ONLINE BY PEUGEOT

YOUR GUIDE TO ONLINE SHOPPING WITH PEUGEOT

GET A VALUATION FOR YOUR CURRENT CAR

Peugeot Part Exchange

Buying your car online doesn’t mean you can’t get a good valuation for your current car.

Just enter the registration, mileage and condition of your current car and answer a few ‘Yes’ or ‘No’ questions. You’ll then receive an instant, free valuation which you can put towards the purchase of a new PEUGEOT online or at your local PEUGEOT Retailer.

And that's it! It's never been easier to purchase a new PEUGEOT

Click below to get started.

CONFIGURE YOUR CAR

order-online-configure-new-208

Create your perfect PEUGEOT instantly and easily and watch the monthly price update in real time.

Browse our virtual showroom to select and personalise your PEUGEOT.

You can create your brand new PEUGEOT by choosing the following:

  • Version - Active, Allure, GT Line, GT
  • Number of doors (where applicable)
  • Powertrain- full electric, petrol or diesel in a range of sizes*
  • Gearbox - manual or automatic (where applicable)
  • Colour - choose from a wide range of standard and metallic paint finishes*
  • Interior - choose from cloth or leather seating*
  • Optional extras - we offer everything from sat nav to alloy wheels* 

You can also select and edit your finance, including your deposit, annual mileage and contract length and see the monthly price update in real time.

To find out more about the different finance options available, click here.

  *Dependent on model/version selected

SAVING YOUR CAR AND WHAT YOU NEED FOR CHECKOUT

Peugeot-all-new-e-208.jpg

Once you've configured your car you can either proceed straight through to checkout or you can save your car so you can retrieve it later (within 14 days) - from any device.

Then you're ready to start the checkout, so you'll need the following to hand:

  • Your driving licence 
  • Details of the car you want to exchange (if you have one)
  • Your address details for the past 3 years
  • Your employment history for the past 3 years
  • Your bank details
  • A valid payment card for payment of your reservation fee

CHECKOUT - HOW IT WORKS

First, choose your preferred delivery method (home or Retailer), delivery date and the Retailer who will take initial delivery of your brand new PEUGEOT.

Then, register (or log-in to retrieve the details of your previously saved car) and progress through the checkout. Make sure you have your info to hand. 

Finally, we will authenticate your personal details and perform an online credit check for your finance application in order to progress your order.

DELIVERY

Peugeot eCommerce Collection or Home Delivery

As you personalise and select your PEUGEOT we'll show you an estimated delivery date. When you're ready to check out, you can reserve your car for delivery.  Your new car can then be delivered free of charge direct to your home or via our new click and collect option*, safely and in full accordance with the UK Government’s defined social distancing and COVID-19 guidelines and protocols. Please contact your local participating Retailer for further information. You will also be able to select your preferred delivery date and time based on when your new car becomes available.

It's all possible in just a few steps.

When your new PEUGEOT is nearly ready we'll get in touch to confirm your details, handover date and time and next steps.

Upon receipt of your new PEUGEOT we'll need to check your order confirmation, ID and a proof of address, so make sure you have these with you. Your Retailer will give you full demonstration of your new car and answer any questions you may have.

If you have agreed to part exchange your current car with your PEUGEOT Retailer, make sure you have all of the items and documents ready.

*restricted to participating retailers in England only.

HERE TO HELP

Peugeot eCommerce Here to Help

We understand that buying a new car online is a completely new concept to most of our customers, so we're here to help at every step of the way.

If you have any questions about buying your PEUGEOT online or experience any problems with the ordering or final checkout process, you can contact us by phone, live chat or email and we'll talk you through anything you're unsure of.

We're also here to support you while you're awaiting delivery of your vehicle. We'll help you if you have any questions about your finance agreement or any of the paperwork involved in buying a new PEUGEOT, and we'll keep you informed should anything change concerning your order, and of course, when your new car is ready for delivery.

Just like buying a car from a PEUGEOT Retail Store, we're here to make things easier. 

Call us on: 0800 042 2255
Open:
Monday - Friday 8am - 8pm
Saturday - Sunday 10am - 4pm 

AUTHENTICATION AND IDENTITY CHECK

Peugeot finance and credit checks

We always take customer privacy and security seriously and carry out checks during the checkout process on your personal details to ensure that you are who you say you are.

 When we perform an online identity check you will receive five multiple choice questions based on your finance history. You need to answer these correctly to proceed.

 The answers to the five multiple choice questions will be verified and a credit check will be performed. At this stage, a mark will be made on your credit history that you applied for credit. This will be made whether you answered the five multiple choice questions correctly or not.

 If you are unable to answer all five questions correctly you will be unable to proceed in ordering and buying your new car online. Another possibility is the online identity check cannot be performed because you weren’t recognised. In both of these instances, we recommend contacting your local Retailer to discuss other finance options for the car you’re after.

 Whether you buy online or through one of our Retail Stores, we will authenticate your personal details and perform a credit check, subject to the finance product selected.

CREDIT CHECK OUTCOMES

Handshake

When your online credit check is complete you will be shown one of three possible outcomes:

Accepted  - your application for finance has been accepted. You can now continue to pay your £250 reservation fee to complete your order online. Following this you'll receive a confirmation email to the email address you provided and our Aftersales team will be in touch to progress your order. If you have any questions or queries prior to this you can contact the team on 0800 042 2255.

Pending -  Firstly, don't worry, there are lots of reasons why your finance decision may be pending. The checkout may be closed (from Midnight - 7am) or we may need some additional information from you in order to progress your application. We will be in touch to assist you.

Declined - Unfortunately, not every application for finance is accepted. This may be due to a variety of reasons. If you wish to discuss your application further please contact  your local Retailer to discuss other finance options for the car you're after.

AFTERSALES SUPPORT FOR YOUR NEW PEUGEOT

Peugeot eCommerce Aftersales

We will keep you up to date with your order every step of the way and are on hand for any queries you may have.

Just like if you bought at a Retail Store, your new PEUGEOT comes with a 3 year Warranty plus one year Roadside Assistance. Additional Service plans can also be purchased for your new car up to 12 months after its registration date, for even more peace of mind.

You can also register for MyPEUGEOT, the exclusive club for PEUGEOT owners, by downloading the MyPEUGEOT app making it easier than ever to stay in step with your PEUGEOT. It will remind you when your next service is due and find the details about your journeys, from average cost and fuel consumption to distance travelled - so you can go further for less. And for those customers driving a full electric or plug-in HYBRID vehicle, then the app enables the start, stop, or programming of a charge (vehicle must be plugged in to a charge point!) and the pre-setting of the heating or air conditioning.  It also displays the progress and charge level of your vehicle; your previous journey details, including consumption statistics; personalised eco-driving tips based on your driving, as well as energy consumption tracking and ranking among other drivers of electric vehicles.

Happy motoring!

Peugeot-Buy-Online