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PEUGEOT FAQs - ELECTRIC AND HYBRID

 
 
ELECTRIC VEHICLES FAQ

Do you have questions about electric cars and plug-in hybrids?
Find all the answers right now in the PEUGEOT FAQ.
 
 
ELECTRIC VEHICLES FAQ
Do you have questions about electric cars and plug-in hybrids? Find all the answers right now in the PEUGEOT FAQ.

 
 
ADVANTAGES


Why buy an electric vehicle rather than a petrol or diesel vehicle?

Thanks to the reduction in emissions, a PEUGEOT electric vehicle is better for the environment, but also offers many other benefits: 

  • Smooth driving with no noise, vibration or smell
  • No gear changes 
  • Savings on fuel and maintenance costs

Should I choose a 100% electric vehicle or plug-in hybrid vehicle?

An electric vehicle doesn't use fuel because it's powered by electric batteries. It is a totally non-polluting zero emission vehicle (ZEV). If you drive less than 30 miles a day, its range means you can drive with peace of mind for one week on only one full charge.

 

A hybrid vehicle gets some of its power from a petrol engine. A fully hybrid vehicle charges its batteries via the petrol engine when driving. A plug-in hybrid vehicle has to be plugged in to charge the battery and has a real electric range. A plug-in hybrid vehicle can travel further in electric mode than a full hybrid vehicle and this 100% electric mode can be easily activated by the driver. The electric mode also allows you to adapt your driving style to the type of road you are driving on.


How much does it cost to charge an electric vehicle at home?

The price of charging an electric vehicle is calculated on the basis of the price per kilowatt hour (kWh) of electricity. Consumption varies by model (on average 15 kWh/100 km) and may fluctuate according to the type of journey made and the weather conditions. The price per kilometre of an electric car charged at home is about 4 times lower than that of a petrol or diesel vehicle. 

 
 
BATTERIES


What is the warranty for the battery of a PEUGEOT electric vehicle?

Your PEUGEOT electric or plug-in hybrid vehicle benefits from an extended warranty on its traction battery: 8 years or 100,000 miles for 70% of its capacity. All warranty work undertaken during this period is covered by PEUGEOT. 

Can the battery of my electric vehicle be replaced?

When buying an electric or plug-in hybrid vehicle, we recommend you subscribe to a Service Plan: everything is included to guarantee you peace of mind when you own the car, and also to ensure you get the best resale price. A service plan includes:

 

  • A battery capacity certificate;
  • Replacement or repair of defective parts;
  • Replacement of wear parts, such as brake pads or wiper blades 
  • Routine servicing 
  • Roadside assistance (including running out of power).

How are the batteries of PEUGEOT electric vehicles recycled?
The collection and recycling of batteries has been carried out since 2015 by SNAM. Currently, the recycling rate for batteries exceeds the regulatory requirement of 50% with a rate of 70%. Our end-of-life batteries are also reused in energy storage systems for private houses and apartment buildings.

 
 
DRIVING RANGE


What is the range of my electric vehicle?

Equipped with a 50 kWh battery (a 75 kWh battery is also available on some versions of the PEUGEOT e-Traveller), the PEUGEOT electric range offers a maximum power of 100 kW and allows you to travel up to 225 miles WLTP(i) The driving range and electrical consumption values specified comply with the WLTP test procedure and may vary according to the accessories fitted (pre and post-registration), variations in weather, driving styles and vehicle load.    on a full charge.

 


How can I optimise the operating range of my vehicle?

The range of your electric vehicle depends primarily on the state of charge of your battery, but it can also be affected by driving speed, frequency of acceleration, the load carried and the types of road you drive on. We recommend that you use eco driving mode  to maximise the range of your electric car.

Why is the range of an electric car less when it is cold?

PEUGEOT electric and hybrid vehicles are equipped with lithium-ion batteries that must be kept at a positive temperature to maintain their efficiency. The power required to heat the batteries comes from the motor, which has an impact on the vehicle's range.

Who certifies the range of an electric car?

WLTP (Worldwide Harmonized Light Vehicles Test Procedure) is the vehicle certification protocol used across Europe to measure fuel consumption, pollutant emissions and range of electric vehicles.

 
 
CHARGING


How do I charge my electric vehicle?

There are several ways you can charge your electric vehicle:

  • Home or private charging: you can charge your vehicle directly from home by choosing a domestic socket, a high-power socket or a wall box;
  • Public charging: you can charge your vehicle at more than 48,000 charging points in the UK and 250,000 PEUGEOT-compatible charging stations across Europe. Find charging points.

How long will it take to charge my electric car?

Charging time cannot be stated exactly as it depends on several factors:

 

  • The power of the charging station and the charging cable used;
  • The weather conditions;
  • The charge level of your battery. The lower your battery level, the longer it takes to charge.

 

To minimise charging time, consider fitting a wall box at home

On the road, use rapid charging stations wherever possible and retrieve 80% of your range in 30 minutes. The MyPeugeot app helps you to locate them in an instant.


How can I monitor the charging of my electric vehicle remotely?

Available free of charge on IOS and Android, the MyPeugeot app and its remote e-Command service allows you to start charging remotely or to schedule it to charge at a time to suit you. You can also monitor in real time the speed at which your vehicle is charging, and the remaining charging time. In the event of an unexpected interruption or when your vehicle is fully charged, the app will let you know.

What are the recommendations for charging my electric car?

If you are charging your vehicle at home, we advise you to charge it during off-peak hours (between 9.30 pm and 7.30 am and 12 noon and 4 pm) in order to optimise the cost of charging. 

 

To optimise your charging time, fitting and using a Wall Box at home will save you a significant amount of time (4h to reach 80% range vs 25h on a standard domestic plug). On the road, use fast charging stations and retrieve 80% of your range in 30 minutes.

 
 
MAINTENANCE


What maintenance is required for an electric vehicle?

The motor of an electric car is less complex and has fewer mechanical parts than a combustion engine, so a number of services such as oil changes, timing belt changes and spark plug changes are no longer necessary if you drive electric.

 

And thanks to the regenerative braking system, the wear on brake pads and discs is minimised, guaranteeing them a longer life and saving you money.


When should I make a service appointment for my PEUGEOT electric car?

A PEUGEOT electric car requires less maintenance than a combustion-engine vehicle: no more oil changes, oil filter or clutch replacements or emissions checks. You therefore need fewer services.

 

To manage the maintenance of your PEUGEOT electric car, the MyPeugeot app offers a virtual service booklet that helps you follow the recommended servicing schedule for your vehicle. The data the app needs to do this correctly are: 

 

  • Current mileage, average mileage and information on how you use your car (personal or business)
  • Details of any maintenance carried out 

This information will already be in th app for drivers with Connected Navigation and Digital Service record activated. Drivers without will need to log data manually. Digital Service Record is a free service. If you'd like to activate yours, make an appointment with your PEUGEOT retailer who will be happy to help. 

 
 
JOURNEYS


Can I make long journeys with an electric car?

The entire PEUGEOT electric range allows you use rapid charging on the road or on the motorway.

In just 30 minutes, you can retrieve up to 225 miles of WLTP range. Find your nearest charging station by downloading the Electroverse app https://electroverse.octopus.energy/partnerships/peugeot?cid=peugeot-web


How can I be sure to have enough battery power for long journeys?

You can estimate the range of your electric PEUGEOT free of charge according to your use thanks to our dedicated simulator. https://www.peugeot.co.uk/electric-and-hybrid/drive-electric/electric-charging.html

 

Adopting a smooth driving style and activating the Eco Mode on long journeys will avoid excessive energy consumption. Smooth acceleration and the use of regenerative braking can save up to 15% of your vehicle's range. Finally, remember to keep to the speed limit, as driving at high speeds will reduce the range of your vehicle.


Can I drive in the rain or snow with an electric car?

The vehicle's bonnet and charging-port flap ensure that the electrical components are watertight, so you can enjoy driving in the rain or snow in your PEUGEOT electric vehicle. Take the following steps to ensure your vehicle is as well protected as it can be: 

 

  • Before washing your vehicle, close the charging-port flap 
  • Don't wash your vehicle while charging or high-pressure wash the engine compartment or under the chassis;
  • Don't allow water or dust to enter the connector or charging plug;
  • Don't connect or disconnect the charging plug with wet hands 

 
 
AN ELECTRIC CAR


What is an electric car?

An electric car is a vehicle with a motor powered by electricity from lithium-ion batteries. The batteries in PEUGEOT 100% electric vehicles are located under the floor, so that they don't impact on the space on inside or in the boot.

How does the motor of a 100% electric car work?

An electric vehicle doesn't have a petrol or diesel engine but a motor that uses electricity as energy. The motor converts this energy stored in the battery into mechanical energy to enable the vehicle to move when you press the accelerator pedal.

 
 
HYBRID CARS


What is a plug-in hybrid vehicle?

A Plug-In Hybrid Electric Vehicle (PHEV) is a car with two power sources: a petrol or diesel engine and an electric motor powered by a rechargeable battery. The term 'hybrid' refers to the combination of two power sources and 'plug-in' indicates the possibility of charging the battery from a domestic socket or public charging point.

What is the difference between a hybrid vehicle and a plug-in hybrid?

A hybrid car recovers energy only during regenerative braking to charge the battery with electricity, whereas a plug-in hybrid car can be plugged into a household socket or public charging point to charge its battery as well as being able to use regenerative braking.

How does a plug-in hybrid vehicle work?

The plug-in hybrid car works with the electric motor, the internal combustion engine or a combination of the two power sources. The vehicle will be powered by the electric motor for starting and low speeds and then by a combination of the two power sources during acceleration for optimum performance. If the vehicle's battery is not sufficiently charged, the combustion engine will be used to move the car.

What is an EV, BEV, HEV, PHEV or FCEV car?

There are several abbreviations for the different types of electric and plug-in hybrid vehicles:

 

  • EV or "Electric Vehicle" and BEV for "Battery Electric Vehicle" for 100% electric vehicles;
  • HEV or "Hybrid Electric Vehicle" for hybrid electric vehicles that are equipped with an electric motor and a combustion engine;
  • PHEV or "Plug-in Hybrid Vehicle" for cars equipped with a combustion engine and a rechargeable battery electric motor;
  • FCEV or "Fuel Cell Electric Vehicle" for electric vehicles that use a hydrogen-powered fuel cell instead of a battery.

 
 
BUSINESS VEHICLES 


Is electric the best choice for my business?

For both the company and the driver, electric vehicles have many advantages:

 

  • the same dimensions and load space as petrol or diesel versions
  • Benefit In Kind (BIK) reductions 
  • less maintenance and servicing
  • a more comfortable drive: less noise, less vibration
  • zero CO2 emissions and access to low emission zones

What happens to the range when I am carrying a load?

The weight of your load affects the range of your electric vehicle and the number of miles you can drive without recharging. 

 
 
OUR ELECTRIC RANGE IS WAITING FOR YOU

Whether it's a city car, a family car, a saloon, an estate or an SUV, find your ideal PEUGEOT and benefit from exceptional offers on a wide range of 100% electric or plug-in hybrid vehicles available now.
 
 
OUR ELECTRIC RANGE IS WAITING FOR YOU
Whether it's a city car, a family car, a saloon, an estate or an SUV, find your ideal PEUGEOT and benefit from exceptional offers on a wide range of 100% electric or plug-in hybrid vehicles available now.