Peugeot Connect SOS & Assistance

Peugeot Connect & Assistance

PEUGEOT Connect SOS & Assistance

Imagine having an accident, or a problem with your car – you’ll probably have enough to worry about without wondering where your PEUGEOT Assistance number is to call for help.

So we’ve developed a unique innovation that means you don’t need any numbers - PEUGEOT Connect SOS and Assistance. In some cases, you won’t even have to contact us yourself – the car will do it for you.

It’s all based on an in-built SIM card, phone and our PEUGEOT Connect navigation satellite positioning system, and it’s a giant leap forward in terms of getting you the help you need as soon as possible.

Peugeot SOS service


With PEUGEOT Connect SOS, your car has its own SIM card installed. If something happens that means there may have been an accident – say, the air-bags are inflated or the pre-tensioners on the seat belts are activated – an automatic message will go off to the emergency services, with details of your location.

You can use PEUGEOT Connect SOS manually too – just press the button and you’ll be put straight through to the emergency services on the system’s integrated phone. So, if you have an accident, or see one, it only takes a few seconds to call for help.

Peugeot Connect - Assistance Service


Got a problem with your car but don’t need the emergency services? Just press the PEUGEOT Connect Assistance button and you’ll be connected to our control centre over the system’s integrated phone.

They’ll either help you sort out the problem yourself or send out PEUGEOT Assistance to help you at the roadside.

Other PEUGEOT Connected Services

For vehicles equipped with the Connect SOS and Assistance system, we can use the vehicle connectivity to offer other connected services.  These connected services are on a subscription basis only, even though some are free of charge, and availability differs depending on the equipment on each vehicle.   

Customers can login or create an account on the PEUGEOT Services Store and enter their vehicle details to see which services are compatible and subscribe.