Free NHS Roadside Assistance
Free roadside assistance for NHS PEUGEOT drivers
We want to help keep our frontline NHS workers moving during this time of crisis. It’s our way of saying thank you for everything you do.
PEUGEOT is offering free roadside assistance to PEUGEOT drivers who work for the NHS and don’t currently have emergency breakdown cover – no matter what the age and mileage of your car.
How to ask for help
You don’t need to register. If you break down, just call 0800 197 2045 and quote “NHS KEY WORKER”.
Please have to hand the following details:
- The vehicle’s make, model and registration number
- The exact location of the vehicle – the road you are on or the nearest road junction
- The number of the phone you are using
- The cause of the breakdown, if you know it
- Your NHS Care Identity Number (Smart Card) or Trust ID Badge, either at the roadside or at home.
In the initial call, the PEUGEOT Assistance team will confirm with you any special requirements you may have.
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TERMS & CONDITIONS
Services not included. While PEUGEOT Roadside Assistance aims to bring you peace-of-mind motoring, it only covers manufacturer-based or mechanical faults on your vehicle. The cost of any parts or specialist services required to complete a vehicle repair remain the customer’s responsibility, as does any breakdown resulting from a fault we have previously attended, where the original fault has not been properly repaired or you have not followed our advice after a temporary repair. Onwards mobility is not covered after the initial recovery or taxi support to get you to the location of your work/home.
Who is covered?
All NHS staff driving their PEUGEOT vehicle upon receipt, at the roadside or home, of their current NHS Care Identity Number (Smart Card) or Trust ID Badge to prove their eligibility.
At-home service
If your vehicle breaks down at home, we will bring our PEUGEOT Roadside Assistance service to your doorstep. If your vehicle can’t be repaired, we will transport your vehicle to the nearest PEUGEOT Authorised Repairer or independent motor trader of your choice, to a maximum of 10 miles.
PEUGEOT Roadside Assistance: service provided
- If the vehicle breaks down at the roadside more than ¼ mile from home and is immobilised, we will send out Roadside Assistance to get you back on the road. This may be a permanent repair or temporary solution to keep the vehicle mobile until a permanent repair can be performed.
- If we are unable to repair the vehicle at the roadside, a suitable recovery will be arranged for the vehicle to be taken to the nearest PEUGEOT Authorised Repairer or Independent Motor Trader of your choice up to a distance of 10 miles from the breakdown location.
- If your vehicle is recovered, we will offer a taxi journey for you and your passengers to continue your journey to a single destination up to 20 miles away.
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